Niels Christian Ellegaard
Partner with Plesner law firm
It is a really exciting theme that Thomas has raised in relation to outsourcing. There is no doubt that the collaboration between an outsourcing supplier and the customer is central to focus on, and there is a lot of inspiration to be found in the book. There is also no doubt that in certain contexts it can be difficult to translate into hard measurements, but that does not change the fact that it should be in focus. So good luck with the book publication
John Seong-Ill Lee
IT Vendor Management
In an age where IT is constantly developing with new, faster and smarter products, higher demands must be placed on the collaboration between all parties, both externally and internally, and therefore this new book on organizational maturity is a recommendation for everyone who works with outsourcing. The book “Outsourcing – with a focus on organizational maturity” is an important milestone within a development area in outsourcing strategy, where a fusion of empirical evidence and theory has been lacking. A fitting quote from the book “if you cannot measure it, you cannot improve it” is central to the creation of this book on organizational maturity. With the great potential for improvement in cross-functional collaboration, the book’s use of the concept of organizational maturity is divided into the central concepts of principles, structure and processes, with the aim of incorporating these into a service catalog with clear strategic common goals, whereby through ongoing joint evaluation, prioritization and planning, organizations can better understand culture and thus create better joint collaboration. The analyses and messages are divided into chapters with many colorful tables and recommendations that make it easy for the reader to get an overview and the recommendations can be used by both suppliers and customers in any collaboration. I am already looking forward to version 2.0, where it has been possible to collect even more data (visit the website axecom.dk, where you can help with data collection and find inspiration) who knows, maybe we will see new standard requirements for organizational maturity incorporated into service catalogs in outsourcing agreements in the near future
Jan Rosenmeier
Associate Professor
An indispensable guide to Organizational Maturity in Outsourcing Review by Associate Professor, Jan Rosenmeier This groundbreaking book introduces the concept of organizational maturity with a special focus on outsourcing and organizational maturity. It offers an in-depth analysis of how organizations can strengthen their collaboration with external partners – including a focus on achieving a common ground through value and meaning creation. By using a well-developed organizational maturity model, the book guides readers through the different maturity levels and provides clear concrete suggestions on how these levels can be measured and improved. The book presents a structured and detailed model that is built on a solid academic foundation. It integrates theories, frameworks and practical examples to provide a clear path to organizational effectiveness and success. The model focuses on seven key key elements that help organizations create shared value and meaning. This is crucial in an era where companies are increasingly purchasing components from external suppliers and operating in a Service-Integration And Management, (SIAM)-Setup, where collaboration across IT and organizational levels is essential. One of the book's most valuable tools is its structured approach to self-assessment through interviews, questionnaires and workshops. Readers are given access to a predefined list of questions and service objectives that help identify and improve organizational weaknesses. The results that emerge form the basis for a meaningful dialogue between the parties about what needs to be improved to achieve common goals. To ensure continued success, the book also includes methods for ongoing follow-up and reporting. A maturity barometer provides an easy-to-understand overview that can be used to communicate progress and maintain commitment to the partnership. The conclusion is clear: organizational maturity is an invaluable resource for any organization that wants to understand and improve its partnerships to achieve increased efficiency, value creation and better earnings. This book is a must-read for all organizations working with sourcing and looking to take their collaboration to the next level. Strong recommendation from here, Jan Rosenmeier Associate Professor